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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Re: Advanced Partner & Contact Activities
Hi @"RickG_1136" The reason being is that your Partner and Contacts are sharing the same access/role. You can check this by going to the Partner record > Access subtab. However, you can …2 -
Re: “Your message to system@sent-via.netsuite.com couldn’t be delivered”
Hi @"Msid" When a user sends an email from NetSuite to a customer or a vendor and this customer or vendor replies back, the reply is first received in NetSuite, logged under the Communicati…2 -
Re: How do I create a NetSuite mass email campaign to each Customer Primary Contact that contains a list
Hi @"CDuf" Thank you for the additional information. It seems that the search needs to be more customized, since you want to send the related contacts per company record. Per further testin…1 -
Re: Display Sub records in a formula text field
Hi @"Ben H", Try creating Employee Saved Search using the criteria below. 1. Navigate to Lists > Search > Saved Searches > New 2. Select Employee 3. Navigate to Criteria subtab >…2 -
Re: Show chosen subsidiary at the top of the page (company logo position)
Hello @"kschraft", Thank you for the additional information and for submitting a case in Support. You may refer them to this Issue # 271456: Always Display Subsidiary Name = T > Still sh…3
